Privacy Policy

VancePDF respects your right to privacy in the online world when you use our website and communicate electronically with us. We take all necessary measures to ensure any personal information you give us is kept secure and safe.
It is fundamentally important that you are informed that VancePDF is the Data Controller of your personal information.

Data Collection

If you use our services, regardless of whether you are a free or paying user, we will collect personal information that is required to provide our services to you and/or that will help us to improve our services for you.
By visiting VancePDF, your IP address and other usage metrics will be logged along with the dates and times of access. Other personal data that we obtain from you includes: account information; payment information; errors and improvements; feedback and support.

Data Protection

VancePDF takes all necessary measures to keep your personal information private and secure. Only authorized VancePDF staff or third-party company staff (i.e. service providers) have access to your personal information. All VancePDF staff who have access to your personal information are required to adhere to VancePDF’s Privacy Policy and all third-party employees who have access to your personal information have signed non-disclosure agreements. All communication and file transfers to and from our server are encrypted with SSL. Passwords are never stored in plain text for either paying or non-paying VancePDF accounts. They are encrypted on third-party services, and no one has access to them.

Data Use

We use your personal data to provide you with high-quality services. Your privacy is our priority. We would not use your data for unlawful purposes.
We log your IP address and other usage metrics for administrative and analytical purposes, all with the goal of improving our products. We use the email address you provide us to communicate with you. If you provide us with personal data when purchasing software, we will use that data to issue a software license to you, provide you with customer support, or issue you a refund.
If you would like to access, modify, or delete your personal data, just contact us.
We allow you to access, modify, or delete the personal data we collect. If you would like to do so, please contact us. We will get back to you as soon as possible.
In most tools, files that are uploaded and processed are not stored on our servers for longer than an hour, and are then deleted permanently.


A cookie is a small piece of data placed on your computer’s hard drive that enables a service to monitor websites. We do not use any cookies on our site with the exception of cookies solely for functional purposes. Third party applications that we use, such as Dropbox, Google Drive and Google Analytics do use cookies on our site to help analyse the web traffic or determine targeted advertisements based on your preferences.
The third parties do not receive any personal data from us, but they may track your use of the website, combine this information with data from other websites you have visited and which are also tracked by the respective third parties and may use this information for their own purposes (e.g. controlling of advertisements).To opt out of Google’s use of cookies, please visit the Google ad and content network privacy policy. If you prefer not to use cookies at all, we recommend adjusting your browser settings accordingly. If you are unsure how to do that, use your favorite search engine to find out everything about it or visit.